Cookie Policy for Highbury Flowers

Our Commitment to Your Privacy

At Highbury Flowers, our goal is to provide you with the best possible experience when ordering flowers online. As part of this commitment, we use cookies and similar technologies to ensure our website runs smoothly, to better understand how our customers use our site, and to personalise your journey with Highbury Flowers. This Cookie Policy explains what cookies are, the types we use, and how you can manage your preferences.

What Are Cookies?

Cookies are small data files that are placed on your device (computer, smartphone, or tablet) when you visit a website. These files allow the website to remember your actions and preferences (such as login information, language, and basket items) over a period of time. Cookies can also help us analyse site traffic and tailor content to suit your interests, making your shopping experience seamless and enjoyable.

Categories of Cookies We Use

At Highbury Flowers, we use three main categories of cookies:

1. Essential Cookies

These cookies are crucial for the basic operation of our website. Without them, core functions such as shopping cart management, account access, and secure checkout would not work. Essential cookies ensure you can move around the site, use its features, and make purchases securely.

2. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. With the information collected, we can analyse site usage patterns, identify which pages are popular, and see where improvements can be made. All data collected is aggregated and anonymous, helping us enhance the performance and usability of Highbury Flowers for all users.

3. Marketing Cookies

Marketing cookies enable us to deliver content and advertisements that are relevant to you and your interests, both on our site and across other platforms. By tracking your browsing habits in a non-personal way, these cookies help us offer promotions, recommendations, and updates that are most likely to interest you as a Highbury Flowers customer.

How Cookies Improve Your Highbury Flowers Experience

Cookies support a smooth and personalised shopping journey at Highbury Flowers. They make it easy to remember your past orders, keep your florist basket up to date, and ensure the website continues to meet your needs efficiently. By using cookies, we can continually improve our online services and make sure you receive the best possible selection, offers, and customer support when ordering flowers from Highbury Flowers.

Managing Your Cookie Preferences

You have control over which cookies you allow us to use. Most browsers offer settings that enable you to accept, refuse, or delete cookies at any time. You can choose to block all cookies, allow only specific types, or be alerted when cookies are being sent to your device. Please note that disabling essential cookies may affect the functionality of certain features, such as placing an order with Highbury Flowers.

For detailed guidance on how to manage your cookies, refer to your browser’s help or settings section. By continuing to use our website, you consent to our use of cookies as described in this policy unless you adjust your preferences.

Updates to This Policy

We may occasionally update our Cookie Policy to reflect changes in regulatory requirements or our approach to privacy and technology. Any changes will be effective immediately upon posting on this page. We recommend reviewing this policy periodically to stay informed about how Highbury Flowers uses cookies to benefit your shopping experience.